[eOutage] UPDATE: UW Exchange

[eoutage at u.washington.edu]

   There are ongoing but episodic performance issues with the UW Exchange
   service which at times has led to extremely slow email clients, a failure
   to deliver email to Blackberry users, or a disconnect while using
   Outlook.   While our engineers have taken steps to improve overall system
   performance -- and please know that your email will not be lost -- the
   root cause is still undiagnosed.  We have opened a support ticket with
   Microsoft and are working to confirm that a recent change to Outlook
   clients on January 4th and January 7th is responsible.  At this point,
   only Exchange services for Outlook clients on Windows are affected.  
     
   Updates will be provided as new information becomes available.  

   Information sent to the eOutage mailing list is also posted online:
      http://www.washington.edu/eOutage/