[eOutage] UW Exchange

[eoutage at u.washington.edu]

   Problems with UW Exchange performance continue for some users. Since early
   last week, UW-IT has been working  with Microsoft, at the highest level of
   priority for  both UW-IT and Microsoft, to identify the root cause.
   Troubleshooting indicates that a recent patch to Outlook 2010 has
   increased the rate at which Outlook 2010 contacts the UW Exchange service,
   creating a "flood."  Although Microsoft is not expected to have a fix
   ready soon, we have identified ways to reduce the load.  Additional
   details will be provided today to local UW Exchange support teams.

   Information sent to the eOutage mailing list is also posted online:
      http://www.washington.edu/eOutage/