[Imap-uw] Outlook deadlock
uwimap at phroggy.com
Tue Sep 18 10:31:17 PDT 2007
The trouble here is that users don't want a "real" IMAP client. They
want something that behaves (on the front end) the way they expect -
something that behaves the way they're used to, or behaves
intuitively. They don't care what happens on the back end, as long
as it doesn't fail.
One of the things this means is, when they delete a message, they
want it to immediately disappear, but silently be moved to a Trash
folder that they can sift through later if they change their mind.
They expect this, because this is what happens when you delete a file
on Mac OS or Windows (95 and later), and even from the GUI in many
Linux distributions. IMAP isn't designed to work this way at all, so
in order to satisfy the users, clients like Thunderbird have to work
around IMAP instead of embracing it.
In my experience, Thunderbird and Apple's Mail do a good job at
this. I haven't worked with it that much yet, but apparently Outlook
2007 also behaves reasonably, unlike all previous versions of Outlook
which are complete crap.
If you have a problem with specific things that Thunderbird does when
it talks to an IMAP server, I would recommend talking to the Mozilla
people. They're on IRC at irc.mozilla.org #thunderbird, and I
imagine there's probably a mailing list. If you find behavior that
you consider to be a bug, search Bugzilla to see if they already know
about it, and if not, submit a report. Finally, remember that it is
an open source project, and you're welcome to look through the code
yourself. Start here:
Hope this helps. :-)
More information about the Imap-uw