Spontaneous reboots :(

R. David Whitlock ryandav at u.washington.edu
Mon Feb 28 19:32:16 PST 2000


When you are talking to the people there to determine if you are under
warranty, they will just ask for the serial number on the top of the drive
(or some similar sounding type thing).  The first few digits are the date
made, and so it becomes a simple yes/no question whether they cover you.
And of course, you have to be the origional purchaser, no transfer of
responsibility.  OTOH, they don't ask for a receipt...

After my roommate lost one Maxtor drive, they shipped him a new one.  Both
that new one, and the next one they sent after that were also bad.  He got
the idea that campus mail was playing kick-the-can with em, had it sent
elsewhere, and the next worked just fine.  So, uh, don't have it shipped
to the dorms...

Later,  (and good luck)
 David
 



On Mon, 28 Feb 2000, Cliff wrote:

> I love email lists :)  That sounds exactly like what is happening.
> Fortunately, I was able to get my mp3's off without trouble so the rest
> of the data is worthless (hmmm, where are my priorities).  Now if I can
> just convince Maxtor that I'm still under warantee...warning to
> others...of course I don't condone or reject any brand of hardware
> (cough, cough) but this makes drive number 2 from maxtor to go bad on
> me...
> 
> Thanks for the info Shawn,
> Cliff
> 
> 



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