FW: [ssdi-ciss-network] Providers Guide to Quality & Culture
CGleason at hrsa.gov
Thu Oct 4 11:47:44 PDT 2001
FYI, an excellent resource on culture and health care
Carolyn Gleason, MS, RD
Public Health Advisor
HRSA Seattle Field Office
From: ssdi-ciss-network at list.ichp.edu
[mailto:ssdi-ciss-network at list.ichp.edu]
Sent: Thursday, October 04, 2001 11:34 AM
To: The SSDI - CISS Network
Subject: [ssdi-ciss-network] Providers Guide to Quality & Culture
We are pleased to announce some major enhancements to The Provider's Guide
to Quality and Culture. Enhancements include: (1) full-color photographs,
(2) improved navigation and visual appeal, (3) enhanced information on 5
major cultural groups in the US with pertinent links to related information
in other parts of the site, (4) excerpts from selected chapters of the 10
volume Substance Abuse and Mental Health Services Administration (SAMHSA),
Health Resources and Services Administration (HRSA) and the United States
Department of Health and Human Services (DHHS) Office of Minority Health
(OMH) cultural competence monograph series presented in short pieces of text
for easy on-screen reading with full references for all of the material, (5)
additional resources and links and (6) a fully-functional search engine. In
essence, the amount of information contained in the Guide has doubled since
its release in June.
The Guide is emerging as the "one stop shopping resource" in the United
States for health professionals seeking resources on cultural issues within
the context of quality of care. The Guide emerged out of the Quality Center
of the Bureau of Primary Health Care at the Health Resources and Services
Administration which perceives cultural competence as a major quality of
care issue. The Guide responds to 4 of the 6 national aims articulated by
the National Institute of Medicine's (IOM) Crossing the Quality Chasm report
(Safety, Effectiveness, Patient-centeredness and Equity).
The Provider's Guide was developed by Management Sciences for Health, a
nonprofit organization dedicated to the improvement of global health. HRSA
and the United States Agency for International Development (USAID) have
recently signed an interagency agreement to add, in FY 2002, streaming
videos (with CD-ROM support) portraying clinical case scenarios of
culturally appropriate patient encounters. We look forward to your comments
on all of the above, and on the site as a whole.
To access The Provider's Guide to Quality and Culture, go to
Leonard G. Epstein, M.S.W.
Senior Advisor on Quality and Culture
The Quality Center
Bureau of Primary Health Care/HRSA
4350 East-West Highway, 11-9C2
Bethesda, MD 20814
v (301) 594-3803
f (301) 594-5224
lepstein at hrsa.gov
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